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COLLECTION OF YOUR PERSONAL INFORMATION
There are many aspects of the site which can be viewed without providing personal information, however, for access to future NCAC customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
SHARING OF YOUR PERSONAL INFORMATION
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. NCAC takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
USE OF YOUR PERSONAL INFORMATION
For each visitor to the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access time and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
STORAGE & SECURITY
NCAC recognises your personal data is your private information, so we strive to achieve the highest standards in how it is used and providing for its safekeeping. NCAC takes all reasonable steps to ensure the security of our system. Our website uses some of the most secure forms of online communication available, including industry-standard encryption technology, to keep your personal information safe. Whenever you provide information, we use secure socket layer (“SSL”) technology to make sure that it is “encrypted”, or scrambled, so that no one else can read it while it is being transmitted over the internet. To protect your personal information, NCAC maintains physical, electronic, and procedural safeguards in keeping with industry standards and practices, all of which are regularly updated in response to changes in technology. We strictly limit access to information about you to those employees who need to know the information in order to perform their jobs. All employees are prohibited from accessing our files and databases without proper authorisation. We periodically audit for compliance with this standard and impose penalties for any failure to comply with this policy. You can also play an important role in safeguarding your personal information. You should always maintain the confidentiality of any passwords used to access websites and any related account details, and by safely disposing of records no longer needed.
ACCESSING YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. NCAC reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.